What’s it all about?

How can you exceed customer expectations and create a truly extraordinary shopping experience? Excellence in service contributes significantly to the way customers perceive a brand. How can we make the customer immerse themselves in the world of HUGO BOSS — as soon as they enter the store? How can we satisfy these special demands in an online training that contains typical sales topics?

Our online training “7 Steps to Sales Success” encourages users to change their perspective: we invite them to look at consultations from the customer’s point of view.
• Focus on the emotions during the different stages of the sales process
• “Learn from the pros”: Integration of interviews with experts
• Reflection tasks for continuous skill improvement
• Action cards with group tasks for sales staff to complete in-store

This e-learning is accessible for registered users only.