What’s it all about?
The task and the challenge
Deutsche Bahn has recognized the opportunities of digital transformation. The company has entered into a process of long-term change which will affect all of its business units and its 260,000 employees.
The main objective of our training is to show the opportunities of digital transformation. Furthermore, the e-learning aims at addressing potential employee fears. This approach inspires a positive attitude towards digital transformation. Learners are encouraged to utilize their own skillsets and to get motivated to partake in the ongoing process of change.
The training: Gamification, storytelling and mobile first
We used the mobile-first approach to ensure that all employees could access the training – also those without a PC workstation. When designing the 90-minute training, we placed the highest priority on making it as motivational and diverse as possible.
A friendly host guides learners through the training. On their way, users meet representatives from the 9 sectors of digital transformation, while collecting “Future Energy.”
Diverse information modules – such as audio presentations, interactive text galleries, quizzes and specifically produced video interviews with DB employees – encourage discovery, learning and participation.
Process and agile development
The entire training was created within only a few months and in close cooperation with DB Training, Learning & Consulting, as well as the DB Akademie. At a company-wide DB meeting, we had the opportunity to present a prototype of the training to a large number of DB employees. After prototype approval, subsequent chapters were developed simultaneously. Usability testing was carried out to ensure the best possible user-friendliness for our heterogeneous target group.
What’s so special?
- Interviews with DB employees (videos)
- Host guides users through training
- Mobile-first approach
- Individual programming based on HTML5, CSS3, Vue.js